Never miss a customer call again.
Northstar Answering is your AI voice assistant that picks up every call, answers questions, books appointments, and captures leads — in a natural, friendly voice, day or night. Built for Canadian businesses, coast to coast.
- 24/7
- Always answering
- <1s
- Pickup time
- 100%
- Calls captured
Incoming call
Answered by Northstar AI
Hi, are you open this Saturday?
We are! We're open 9am–4pm Saturday. Would you like me to book you a time?
Yes, 11am works.
Done — you're booked for Saturday at 11am. You'll get a text confirmation shortly.
Trusted by busy Canadian teams across
Features
A receptionist that never sleeps
Everything you need to answer, qualify, and book customers automatically — without hiring or training staff.
Answers in a natural voice
Callers talk to a warm, human-sounding assistant that understands context, accents, and follow-up questions — not a clunky phone tree.
Books appointments instantly
Connected to your calendar, Northstar checks availability and schedules customers on the call, then sends a text confirmation.
Captures every lead
Names, numbers, and reasons for calling are logged automatically and pushed to your inbox or CRM — no missed opportunities.
Available 24/7/365
Nights, weekends, holidays, and lunch breaks — every call gets answered on the first ring, so you never lose business after hours.
Routes urgent calls to you
Set rules so VIPs and emergencies get transferred to a live person or texted to you instantly, while routine calls are handled end-to-end.
Sounds like your business
Custom greeting, tone, FAQs, and pricing answers — Northstar is trained on your business so it represents your brand accurately.
How it works
Live in days, not months
No hardware, no complex setup. Most businesses are answering calls with Northstar within a week.
Tell us about your business
Share your hours, services, pricing, and common questions. We build a custom AI assistant trained to sound exactly like your team.
Forward your calls
Keep your existing number. With one setting, calls you can't get to — or all of them — ring through to Northstar instead of voicemail.
We answer, book & notify you
Northstar handles the conversation, schedules appointments, captures details, and sends you a summary by text, email, or CRM.
Use cases
Built for businesses that live on the phone
If a missed call means a missed customer, Northstar pays for itself. Here's where teams rely on it most.
See it for your businessClinics & dental offices
Book and reschedule patients, answer insurance questions, and triage urgent calls — while your front desk focuses on people in the room.
Home & trade services
Capture every job lead when you're on a ladder or under a sink. Northstar quotes, qualifies, and schedules estimates around the clock.
Salons, spas & studios
Fill your calendar with bookings, handle cancellations, and answer pricing questions without interrupting an appointment.
Law & professional firms
Screen new-client intake calls, gather case details, and route priority matters to the right attorney instantly.
Book a demo
Hear your AI receptionist answer the phone
Tell us about your business and we'll set up a custom voice agent you can call the same day. Built for Canadian businesses, from coast to coast.
- See your custom AI receptionist answer a live test call
- Set up in days — keep your existing Canadian number
- Data stored in Canada, PIPEDA-compliant by design
- 14-day free trial · no credit card required
FAQ
Questions, answered
Will callers know they're talking to an AI?
Northstar sounds natural and friendly, and it's upfront when asked. Most callers simply experience a fast, helpful response. You control the greeting and exactly how it introduces itself.
Can it use my existing phone number?
Yes. You keep your current number and simply forward calls to Northstar — either all calls, or only the ones you can't pick up. Setup takes minutes.
What happens if a call is too complex?
You set the rules. Northstar can warm-transfer to a live person, take a detailed message, or text you immediately for anything urgent or outside its scope.
Does it integrate with my calendar and tools?
Northstar connects with popular calendars and CRMs so appointments and lead details flow straight into the tools you already use. Custom integrations are available on higher plans.
How long does it take to get set up?
Most businesses are live within a few days. We train the assistant on your services, hours, and FAQs, then you forward your calls — that's it.
Is there a free trial?
Yes — try Northstar free for 14 days with no credit card required. Book a demo and we'll have you answering test calls the same day.